Frequently Asked Questions

Yes, you definitely can! Just click on the “Upload Clipart” button on our Order Now page to upload your logo. Please take note that your logo must be under 2MB, and only .jpg, .jpeg, .gif, .png, .tiff, .pdf, .psd, .cdr, .ai, and .eps files are accepted. Alternatively, you can email it to us at sales@wristbandcreation.com with your order details, and we will help you complete your order.

There is no minimum quantity. You can order as low as 1 wristband if you like.

There is a maximum of 40 characters for each of the front message and back message, for a total of 80 characters. If you choose the wrap around option, there is a maximum of 80 characters.

You can check out our wristband size guide by clicking here. Typically, our customers choose the medium sized wristbands. They would choose the youth size if the wristbands will be worn for kids, and adult size if it will be worn by bigger adults. If you need a particular size of wristband not listed in our guide, we can still make a custom size. Please reach us at (800) 403-8050.

You can check out our wristband width guide by clicking here. The best seller is the 1/2” wide wristbands. Those are typically the width of wristbands you see everywhere, including the popular Lance Armstrong Livestrong wristbands. Some people opt to choose the 1-inch-wide wristbands for a bolder message.

We have a list of over a thousand colors you can choose from on our Pantone Color Chart. We use Pantone Matching System, so the color you choose will come out exactly as you want it to be in your actual wristbands. This applies for both wristband colors and imprint/fill colors.

Yes, our molds and printing plates are made from scratch, so basically we can put anything you like on the wristbands. If you have a hand sketch or digital image available, please email it to sales@wristbandcreation.com with your order details, and we will assist you to complete your order.

Yes, we can do that too. Just email us the name of the font you wanted to use, or if you have a draft or digital image available to sales@wristbandcreation.com. We will assist you from there.

Yes, we have a mock up graphic artist in-house to help you on this. We do have a fee of $10.00 to create a digital mock up.

Yes, you can order additional wristband sizes to fit your needs, but any additional size means that we will have to make additional molds or additional printing plates. Each additional size after the first will incur an additional charge of $40.00.

Yes, you can, but same with the additional sizes, there will be an additional fee of $40.00 for each additional message after the first.

Yes, you can have your 100 free wristbands distributed in any way you want, as long as it is a wristband that is part of your order. You can edit the quantity of free wristbands in the Order Now page to your desired colors and sizes.

Both the front message and back message are on the outer side of the wristband, with each representing half of the outer portion of the wristband. The inside message is the entire part that touches your wrist when you are wearing the wristband.

All inside messages will be embossed or raised. It can only be seen if you look at it from the inside while not wearing the wristbands. It is a good option for those that want to add a phone number, a website, a hashtag, or a short message.

Just like any printed t-shirt, the quality of color will gradually fade the more than it is being used and washed. Same with the imprinted wristbands that over time, the ink can slowly lose its brightness and not look like the original, but the text will always be readable.

Yes, you can do that. Just indicate it in the “Additional Options” box if you wanted a specific part of the message to be in a specific part of the wristband.

Since different colors are mixed together, you will find some hints of the combined color on the wristband. For example, if you choose a blue and yellow swirl wristband, you will find some hints of green on the wristband.

You can do this, but we will have to treat it as different orders, and the unit price will be based on the orders individually. For example, if you order 500 debossed and 500 imprinted, we will have to use the unit price break based on the 500 wristbands of each style.

Yes, we can imprint more than one color in your wristbands, especially if you have a logo that has several colors, or if you wanted to have different parts of your text in different colors. There will be an additional cost of $0.02 per wristband and a fixed setup cost of $10.00 for each additional imprint color after the first.

Yes, you can add as many colors on the wristband as you want in a swirl or segmented type wristband. Each additional color will incur an additional cost of $0.02 after the first two colors.

If you would like to make changes to your order, please inform us immediately by calling us at (800) 403-8050 so we can check on this right away. As long as the production has not yet begun, then you can still make changes. We recommend to inform us within 3-4 hours of placing your order, but it is still not a guarantee especially for rush orders.

If by any chance that the wristbands you received does not match your wristband order specifications, then we will be happy to reproduce them for you at no additional cost.